New York City Technology Forum 2023 (2024)

Table of Contents
Tuesday, November 28 8:00 am Eastern Registration and Morning Refreshments Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade 9:00 am Eastern Opening Remarks Grand Ballroom 9:15 am Eastern Keynote – Transform Adversity into Advantage. How to Conquer Life’s Hurdles Grand Ballroom 10:15 am Eastern Bits and Bytes – The New York City AI “Action Plan” Grand Ballroom 10:35 am Eastern Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade 11:00 am Eastern Concurrent Sessions Emerging Technology in Government Grand Ballroom A You’re on Cloud 9 – Now What? Grand Ballroom B Designing the Future of the New York City Experience Grand Ballroom C Bridging the Divide: Advancing Digital Equity and Accessibility for All! Williamsburg/Greenpoint Navigating the Future of Connectivity Golden Boardroom 11:45 am Eastern Lunch Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade 12:45 pm Eastern Concurrent Session Exploring the Boundaries and Opportunities of Artificial Intelligence Grand Ballroom A Securing the Future by Staying Ahead of the Cybersecurity Curve! Grand Ballroom B My Data + Your Data = Our Data Grand Ballroom C Automation: Doing More with Less Williamsburg/Greenpoint Embracing and Optimizing the Hybrid Workforce Golden Boardroom Executive Briefing Grand Ballroom 1:30 pm Eastern Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade 1:50 pm Eastern Featured Speaker - Digital Transformation for Government: The Future is Now Grand Ballroom 2:50 pm Eastern Bits and Bytes - Securing the City: Unveiling NYC’s Vulnerability Disclosure Program (VDP) Grand Ballroom 3:10 pm Eastern Networking Break Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade 3:30 pm Eastern Concurrent Sessions Exploring the Intersection of Public Engagement and Agency Technology Grand Ballroom A Are you Crisis Ready? Grand Ballroom B GIS and Spatial Analysis at New York City Agencies Grand Ballroom C 4:15 pm Eastern End of Conference References

Tuesday, November 28

8:00 am Eastern

Registration and Morning Refreshments

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

9:00 am Eastern

Opening Remarks

Grand Ballroom

9:15 am Eastern

Keynote – Transform Adversity into Advantage. How to Conquer Life’s Hurdles

Grand Ballroom

The world has become more difficult, and the challenges are bigger than ever. Adopting a “new normal mindset” is necessary to empower your team to navigate the challenges and opportunities through a contextual model to overcome adversity. How will you manage uncertainty? Is your team ready to embrace change? This session will provide a powerful and interactive message of resilience and perseverance that will inspire you to see change as an opportunity for growth.

John Register, Inspirational and Motivational Speaker, Author and Two-Time Paralympic Silver Medalist

10:15 am Eastern

Bits and Bytes – The New York City AI “Action Plan”

Grand Ballroom

Artificial Intelligence (AI) has rapidly emerged as a transformative force across industries, and its potential to shape the future of technology is undeniable. To harness the power of AI effectively, organizations must develop a comprehensive AI action plan that encompasses their vision, strategy, and implementation roadmap. This session is designed to provide attendees with valuable insights into the New York City AI action plan, from inception to execution.

Alex Foard, Executive Director, Research & Collaboration, Strategic Initiatives, Office of Technology and Innovation, New York City

10:35 am Eastern

Networking Break

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

11:00 am Eastern

Concurrent Sessions

Emerging Technology in Government

Grand Ballroom A

Innovators create increased productivity, cost savings and people-first services that benefit users. How is government harnessing emerging technologies, like AI, while at the same time ensuring ethics, security, and privacy are top of mind leading into the future? In this thought-provoking session, we will dive into the transformative potential of emerging technologies in reshaping government operations, enhancing citizen experience, while building more efficient, responsive and accountable public sector.

Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology

Phaedra Boinodiris, Global Leader for Trustworthy AI, IBM Consulting

Leslie Harlien, VP, Education, State, and Local Government, North America, Dell Technologies

Paul Rothman, Director, Smart Cities & IoT, Office of Technology and Innovation, New York City

You’re on Cloud 9 – Now What?

Grand Ballroom B

The cloud is imperative to the success of government technologies. Migration may have been an easy choice for organizations looking to increase scalability, agility, accessibility and cost efficiency, but what comes next? How can governments manage cost and efficiency? What kind of positive environmental impact are we seeing from cloud services? This session will illustrate the ways using a cloud approach to technology can help governments manage their futures.

Moderator: Brian Cohen, Vice President, Center for Digital Government

Hansang Bae, CTO, Public Sector, Zscaler

Michael Deutsch, Vice President of Infrastructure and Operations, New York City Housing Authority

Designing the Future of the New York City Experience

Grand Ballroom C

When people hear the term “design thinking,” they often assume it’s about fashion or home improvement. But in government it refers to an approach that puts the focus on people when designing new services and products to ensure maximum accessibility. It’s a way of thinking that considers needs, desires, preferences, and experiences. This session explores how design thinking can be encouraged and tailored for public sector problem-solving while providing maximum accessibility for all.

Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government

Monserate Fernandez, Management Information Services Director, Independent Budget Office, New York City

Trevor McLaren, Senior Director of Solutions Engineering, Salesforce

Kesone Phimmasone, Chief Digital Strategy Officer, Office of Technology and Innovation, New York City

Bridging the Divide: Advancing Digital Equity and Accessibility for All!

Williamsburg/Greenpoint

Digital equity and inclusion are not just about connectivity. Access to broadband is but a piece of the puzzle. The issue of equitable use and accessibility comes into play. What will governments do to create full engagement opportunities for all? How will technologies support this endeavor? How will we make those technologies accessible? This session provides foundational knowledge on how to drive digital equity and accessibility forward and looks at the great work that is being done in New York City to improve the equitable use of technology.

Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government

Kirsty Jardine, Director, IT Strategy and Partnerships, Office of the Chief Information Officer, New York City Housing Authority (NYCHA)

Dave Seliger, Chief Digital Equity Officer, Department of Housing Preservation and Development (HPD), New York City

Navigating the Future of Connectivity

Golden Boardroom

Modernization and wireless technologies are driving unprecedented changes in government. These changes go beyond wireless sustainability, digital infrastructure, and connectivity. How are you addressing the challenges and opportunities presented by modernization and wireless trends? This session offers valuable insights on how the City can stay ahead in the world of connectivity and communication.

Moderator: Zach Patton, Chief Editor, Content Studio, Government Technology

Derek Doan, Director, Northeast Region, Public Sector and Education Sales, T-Mobile

Sony Varughese, Chief Technology Officer, Bronx District Attorney, New York City

11:45 am Eastern

Lunch

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

Grab a bite to eat in the exhibit area and say hi to the event sponsors.

12:45 pm Eastern

Concurrent Session

Exploring the Boundaries and Opportunities of Artificial Intelligence

Grand Ballroom A

In this rapidly evolving landscape of technology, few topics have generated as much excitement and confusion as Artificial Intelligence. Some struggle to know whether what they are seeing or hearing is real, or machine generated. What AI is and what it is not? How will ethics be addressed when pushing AI forward? How can you leverage AI to improve public sector operations and address challenges? This session delves into the processes and strategies to use emerging technologies- ethically- that empower humans to better utilize their skills to focus on higher-value activities.

Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology

Laura Avent, Executive Government Advisor, Amazon Web Services

Monserate Fernandez, Management Information Services Director, Independent Budget Office, New York City

Renata Gerecke, Algorithms Reporting Manager, Strategic Initiatives, Office of Technology and Innovation, New York City

Deborah Snyder, Senior Managing Director, Health and Public Service, Accenture

Kevin Talbert, Senior Solutions Engineer, Cloudera Government Solutions

Securing the Future by Staying Ahead of the Cybersecurity Curve!

Grand Ballroom B

Cyberthreat attacks are increasing in potency and frequency while becoming more treacherous to navigate each year. Having a solid and well-prepared incident response plan is not an option to consider, but a must-have. Is your team ready for the inevitable incident? This session explores the current reality of security threats and how we can work together to defend and respond.

Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government

Mohammed Hassan, Chief Information Security Officer, Office of Labor Relations, New York City

Christie J. Karrels, Strategic Enterprise Architect, Trellix

Yosef Lehrman, Deputy Chief Information Security Officer, Security Sciences and Urban Technology, Cyber Command, Office of Technology and Innovation, New York City

Jim Richberg, Head of Cyber Policy and Global Field Chief Information Security Officer, Fortinet

My Data + Your Data = Our Data

Grand Ballroom C

There’s one thing government has plenty of… DATA! But it’s often siloed, protected, and unusable to anyone but the owner. Your environment may be inundated with disparate systems that include redundant information which makes data-driven decisions difficult, if not impossible. Are you getting the most out of your data? This session will illustrate best practices for breaking down silos to make data more manageable, discoverable, and useful.

Moderator: Brian Cohen, Vice President, Center for Digital Government

Joel Golub, Industry Executive Director, Local Government, Oracle

Albana Theka, Senior Director of Data and Analytics, New York City Health and Hospitals

Automation: Doing More with Less

Williamsburg/Greenpoint

In today’s competitive landscape, there is the constant need to maximize efficiency, reduce costs, and drive innovation. Automation has emerged as a powerful tool to achieve those objectives. How do we leverage technology to optimize processes and empower the workforce? This session looks at how to drive success in an increasingly automated world.

Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government

Eddie Wan, Director of Application Development, Environmental Protection Department, New York City

Samantha Wu, Director of Agency Solutions, Strategic Initiatives, Office of Technology and Innovation, New York City

Caroline Yap, Managing Director, Global AI Practice, Google Cloud

Embracing and Optimizing the Hybrid Workforce

Golden Boardroom

A workforce that comes to the office 100% of the time may be a thing of the past and, it’s safe to say, remote and hybrid models are here to stay. Working from home is an exceptional benefit government can offer to improve recruitment and retention, but supporting a virtual workforce comes with challenges that can’t be ignored. This session considers obstacles to thriving in our new age workplace and how to overcome them.

Moderator: Zach Patton, Chief Editor, Content Studio, Government Technology

Devin Pool, Field Account Manager, New York City Public Sector, HP

Anna Vaysman, Assistant Commissioner, Human Resources, Department of Housing Preservation and Development (HPD), New York City

Steve Weiner, M365 Principal Architect, SHI

Executive Briefing

Grand Ballroom

(Industry Sponsors Only)

1:30 pm Eastern

Networking Break

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

1:50 pm Eastern

Featured Speaker - Digital Transformation for Government: The Future is Now

Grand Ballroom

Join our one-hour workshop on Dynamic Digital Transformation and unlock the power of emerging technologies like AI. See how these tools are already transforming state and local government including exciting real- world examples drawn from the latest surveys and reporting by Government Technology magazine. Engage in an interactive session to uncover areas where your organization can benefit from these new tools and discover how to improve outcomes for your constituents and your organization. Stay ahead of the curve and revolutionize your government- the future is now!

Jack Shaw, Innovation and Technology Strategist, Speaker, Author, Consultant

2:50 pm Eastern

Bits and Bytes - Securing the City: Unveiling NYC’s Vulnerability Disclosure Program (VDP)

Grand Ballroom

A discussion with NYC Cyber Command’s Senior Director for Threat Management, Erik Briseño, on the launch of the largest municipal Vulnerability Disclosure Program (VDP) in the nation. Hear how New York City Cyber Command aims to leverage their VDP to streamline the review, oversight, investigation, and remediation of reported cybersecurity vulnerabilities to keep ahead of the ever-changing threat landscape.

Erik X Briseño, Senior Director, Threat Management, Cyber Command, Office of Technology and Innovation, New York City

3:10 pm Eastern

Networking Break

Northside Ballroom Lobby, Grand Ballroom Lobby and Promenade

3:30 pm Eastern

Concurrent Sessions

Exploring the Intersection of Public Engagement and Agency Technology

Grand Ballroom A

Explore the important role that effective public engagement can play in a successful deployment of new technology. After a decade of Open Data in New York City and with the emerging use of AI and Machine Learning, how are we addressing the need for greater transparency, accountability, and open communication between citizens and government? As agencies increasingly harness data analytics and the latest technologies to make informed decisions and improve public services, are we building public trust? Understand how public discourse can help shape and support a more responsible and inclusive deployment at your agency.

Moderator: Phil Bertolini, Senior Vice President, Events, Government Technology

Cory Bannerman, Field CTO – Digital Velocity, CDWG

Charisse Dean, Managing Director, US ESG Social Strategy, KPMG

Anne Kathryn Hohman, Director, Research & Planning, Strategic Initiatives, Office of Technology and Innovation, New York City

Are you Crisis Ready?

Grand Ballroom B

The last few years laid bare the need for robust continuity plans. We witnessed heroic work and along the way, learned some valuable lessons, one of which is that the next virus, fire, freeze, flood, or cyber-disruption is just around the corner. How do we ensure continuity of operations if an incident occurs? This session looks at current and future trends impacting response.

Moderator: Lydia Payne-Johnson, Senior Fellow, Center for Digital Government

Jason Mitchell, Senior Manager, Crisis Response, Verizon

Daniel Nunez, Chief Information Security Officer, Employee Retirement Services, New York City

GIS and Spatial Analysis at New York City Agencies

Grand Ballroom C

In today’s data driven world, the power of Spatial Analytics and Geographic Information System (GIS) is vital to how government agencies make decisions and inform policy. What are the challenges that come administering a GIS program and sharing GIS data? This session examines the exciting realm of GIS and spatial analytics, offering a comprehensive exploration of the latest trends, tools, and applications in the field of geospatial intelligence.

Moderator: Ron Bergmann, Senior Fellow, Center for Digital Government

Matthew Croswell, GIS Team Lead and Open Data Coordinator, City Planning Department, New York City

Scott Gilbert, Director of Capital Planning, Department of Parks and Recreation, New York City

Annarita Macri, GIS Developer & AGO Administrator, Department of Parks and Recreation, New York City

Douglas Williamson, Executive Director, Data Analysis and Mapping Section, Office of Management Analysis and Planning, New York City Police Department

4:15 pm Eastern

End of Conference

Conference times, agenda, and speakers are subject to change.

New York City Technology Forum 2023 (2024)

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